Privacy Policy
1. Introduction
Welcome to ChiMedia ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our services, or purchase products from ChigoExpress.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and shipping address when you register or place an order.
- Payment Information: We do not store your credit card details. All payments are processed securely via Paystack.
- Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
3. How We Use Your Information
We use your data to:
- Process and deliver your orders from ChigoExpress.
- Manage your account and subscription to our premium sports predictions.
- Communicate with you regarding updates, offers, and customer support.
- Improve our website functionality and user experience.
- Comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with trusted third-party service providers (such as payment processors like Paystack and delivery logistics partners) solely for the purpose of fulfilling our services to you.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may affect some site functionality.
6. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact our support team.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@chimedia.com